The second-hand marketplace Shoppers Express Frustration Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
